Customer-Centric Service isn't a Growth Hack

Blog post1 min readUpdated Feb 24, 2025View source ↗

It was a rainy Sunday. My wife and I had spent the morning lazing in bed reading as the rain bucketed down outside. After a few hours of pleading puppy dog eyes, we eventually gave in to the demands of our 3-year-old cocker spaniel and took him to the local.

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