The Truth Is You Might Not Need a Knowledge Base

Blog post1 min readUpdated Feb 23, 2025View source ↗

Over the past few weeks, I’d been preparing myself for my first ever webinar, in partnership with our friends at Gorgias.. Sid from Gorgias came up with the idea of a webinar around scaling support during the holidays without hiring, and I agreed to deliver a part about creating.

Was this article helpful?

Still puzzling over something?

The agent has read this article — and everything around it. Ask a follow-up and it answers in seconds.

← Back to Help Center